Office Services

Office Service Positions

Positions available for November 2018
REQUIREMENTSRATE/HR

SALARY
LOCATIONHOW TO APPLY
Marketing Assistant Front Line Work Force Inc. has over 20 years of human resource management experience, providing innovative workforce solutions to companies of all sizes, to meet the challenges of today's changing business environments and provide a level of service that reflects our commitment to excellence.

Combining the right people with our in house assessment software technologies ensures Front Line Work Force will successfully meet all your staffing needs. Front Line Work Force accommodates a diverse and broad based sector of staffing needs whether it's, Skilled/Unskilled Industrial Labour or Office Personnel on a temporary, contractual or permanent basis.

Whatever your 'frontline' requirements are, Front Line Work Force has the resources to meet all your requirements. Front Line Work Force specializes in the placement of individuals for all skilled trades, production, distribution, manufacturing and office support personnel throughout the GTA.

Location: Dundas & Winston Churchill
Day Shift
Pay Rate: $18.00/hr

Key Responsibilities

Supporting the Creative Services team in daily administrative tasks

Maintain a schedule of projects and update as required to ensure deadlines are met
Work with all other team members to provide assistance with projects
properly setting up electronic files, following naming conventions
Enthusiastic with creative flair
To work collaboratively as part of the Administrative Professionals team, taking an active & participatory role in the Administrative forum;
To uphold and promote the organization’s values and philosophy relating particularly to ethics, morality, and integrity as set out in Revera’s Code of Conduct;
To perform all other tasks as assigned.

Qualifications

Excellent knowledge of MS Office (Word, Excel, PowerPoint)
Flexible and able to adjust to shifting priorities
Comfortable in a fast-paced environment and deadline driven
Ability to manage a multitude of priorities and deadlines with rigorous attention to detail
Team player – able to work in groups or alone
Patient, customer service oriented and open to constructive feedback

At Front Line Work Force Inc., we offer Competitive Pay, Weekly Pays, Weekly Paid Vacation Pay, Direct Deposit & Benefits are available . If you are interested in any of the above position, please bring in your resume, Photo ID & SIN card at time of application. We will be accepting applications Monday to Friday between 9am-3pm.FRONT LINE WORK FORCE INC 2077 Dundas St East Unit 202 Mississauga Ontario L4X1M2 (2 sets of lights west of Hwy 427, across the street from Leon's)

$18.00/hr
Mississauga
Dundas & Winston Churchill
E-mail
Billing Clerk / Data Entry ClerkPay Rate: $15.00/hr
Location: Tomken & Derry
Job Description for Billing Clerk / Data Entry Clerk :
• Accurate confirming and billing of shipments
• Daily mailing and emailing of invoice to customers, including backup documentation as required
• Filing and archiving documents in storage area
• Prompt response to internal and external client requests
• Cross train and backup for the billing administrator
• Receive shipment documentation box from distribution centre
• Check contents against list provided and note discrepancies
• Distribute paperwork to billing clerks
• File PODs
• Print documentation and distribution to billing clerks
• Other related duties as assigned by the billing supervisor
• Day Shift 8:00am – 4:30pm Monday – Friday

Requirements for Billing Clerk:
• Minimum high school diploma
• Previous clerical experience
• High level of attention to detail
• Experience using PC applications including Word, Excel, Word and email
• Professional and courteous manner in dealing with internal and external contacts
• Demonstrated ability to work independently as well in a team environment
• Effective communication (verbal and written) in the English language
At Front Line Work Force Inc., we offer Competitive Pay, Weekly Pays, Weekly Paid Vacation Pay, Direct Deposit & Benefits are available . If you are interested in any of the above position, please bring in your resume, Photo ID & SIN card at time of application. We will be accepting applications Monday to Friday between 9am-3pm.FRONT LINE WORK FORCE INC 2077 Dundas St East Unit 202 Mississauga Ontario L4X1M2 (2 sets of lights west of Hwy 427, across the street from Leon's) or send resume to: aaxenti@flworkforce.com

$15.00/hr
MississaugaE-mail
Accounts Receivable CoordinatorStart Date: ASAP
Hours of Work: Monday to Friday 9:00am to 5:00pm, with 1 hour unpaid for lunch; first day, hours would be: 9:30am to 5:30pm.
Dress Code: business casual; Friday – jeans are allowed; we ask that no ripped jeans, hoodies, t-shirts or running shoes be worn.
Rate of Pay: to be determined based on candidate’s experience
Length of Assignment: temp to perm

Responsibilities:

• Ensuring Accounts Receivable invoices are created, reviewed and posted into Great Plains daily.
• Ensuring Accounts Receivable sub-ledgers and journal entries balance on a monthly basis.
• Initiating and completing the new customer setup process.
• Completing the inventory reconciliation process and journal entries as required.
• Performing daily sales invoicing and emailing invoices and statements to customers.
• Completing aging reports on a weekly basis and days outstanding calculations on a monthly basis.
• Following up with customers for payment as needed.
• Completing and reviewing standard operating procedures (SOPs).
• Filing and general administrative tasks, as needed.
• Other projects and tasks, as assigned.

Duties:

• Three (3) to five (5) years of progressive experience in accounting, preferably in a consumer packaged goods manufacturing environment is considered an asset;
• College diploma or Bachelor’s Degree with a major in Accounting is an asset.
• Experience using Great Plains for accounting, is considered an asset;
• Strong Microsoft excel skills is a must.
• Effective verbal and written communication skills;
• Ability to maintain confidentiality, analyze data, problem solve and work within tight deadlines;
• Strong attention to detail, numeracy, accuracy, organizational and teamwork skills.
• Ability to work longer hours during peak periods.

If you feel you meet the minimum requirements, please send resume in confidence along with salary expectations to sausiello@flworkforce.com

Due to the high volume of applicants, only those candidates who meet the minimum requirements will be contacted.
We respect your right to privacy. Your personal information is only collected, used and disclosed by Front Line Work Force Inc in accordance with our Privacy Policy.
Your personal information is never sold or leased to any external company.
Based on ExperienceMississaugaE-mail
Warehouse
Administrative support
Front Line Work Force Inc. has over 20 years of human resource management experience, providing innovative workforce solutions to companies of all sizes, to meet the challenges of today's changing business environments and provide a level of service that reflects our commitment to excellence.

Combining the right people with our in house assessment software technologies ensures Front Line Work Force will successfully meet all your staffing needs. Front Line Work Force accommodates a diverse and broad based sector of staffing needs whether it's, Skilled/Unskilled Industrial Labour or Office Personnel on a temporary, contractual or permanent basis.

Whatever your 'frontline' requirements are, Front Line Work Force has the resources to meet all your requirements. Front Line Work Force specializes in the placement of individuals for all skilled trades, production, distribution, manufacturing and office support personnel throughout the GTA.
This position provides administrative support to the warehouse to help ensure all of the processes run smoothly. Hours typically will be 8am-4:30pm.
Candidates should have the flexibility to work mornings and afternoons, as required.
Education
• Community college is preferred

Experience
• Knowledge of pet products and processes
• Minimum 2 years of experience in a warehouse environment

• Solid business acumen and able to demonstrate organizational and time management skills
• Effective communication and interpersonal skills
• Strong sense of urgency and an ability to adapt to changing requirements and handle multiple demands at the same time
• Detail oriented and strong analytical abilities
• Positive Attitude
• Ability to deal with highly-sensitive, confidential information
• Proficient with Microsoft Office products

Job Duties (depends on coverage needs but will include some or all of the below)
• Process returns
• Slot product
• Investigate shorts, spoilage, waste, negative bins
• Create replenishment task list
• Enter and register daily pick reports
• Conduct cycle counts and physical inventory counts and investigate and correct inventory discrepancies
• Maintain and submit daily receiving logbook for Accounts Payable • Print putaway/transfers report
• Process transfer order Daily Register
• Verify and cleanup outstanding transfer orders
• Maintain employee KPI tracker
• Assist in maintaining dock schedule
• Adjust repack items for orders
• Other duties as required


Pay Rate: $15.00 - $16.00/hr to start
Location: Martingrove & Belfield area

At Front Line Work Force Inc., we offer Competitive Pay, Weekly Pays, Weekly Paid Vacation Pay, Direct Deposit & Benefits are available . If you are interested in any of the above position, please bring in your resume, Photo ID & SIN card at time of application. We will be accepting applications Monday to Friday between 9am-3pm. FRONT LINE WORK FORCE INC 2077 Dundas St East Unit 202 Mississauga Ontario L4X1M2 (2 sets of lights west of Hwy 427, across the street from Leon's) or send resume to sausiello@flworkforce.com


Full Time
$15.00-$16.00/hr
EtobicokeE-mail
E-mail
Customer Service Representative Front Line Work Force Inc. has over 20 years of human resource management experience, providing innovative workforce solutions to companies of all sizes, to meet the challenges of today's changing business environments and provide a level of service that reflects our commitment to excellence.

Combining the right people with our in house assessment software technologies ensures Front Line Work Force will successfully meet all your staffing needs. Front Line Work Force accommodates a diverse and broad based sector of staffing needs whether it's, Skilled/Unskilled Industrial Labour or Office Personnel on a temporary, contractual or permanent basis.

Whatever your 'frontline' requirements are, Front Line Work Force has the resources to meet all your requirements. Front Line Work Force specializes in the placement of individuals for all skilled trades, production, distribution, manufacturing and office support personnel throughout the GTA.
Location: Dixon & Carlingview – Mississauga ON

Key Duties and Objectives

In the role of the customer service representative you our client as a liaison providing product and services information to our customer. Based on customer requirements you will resolve any emerging problems that our clients might face with accuracy and efficiency to direct them to the solution the require. The target is to ensure excellent service standards and maintain high customer satisfaction in all situations.

Responsibilities
1. Effectively manage large amounts of incoming calls in a timely manner
2. Generate sales opportunities for Sales Department based on customer requests
3. Identify and assess customers’ needs to achieve satisfaction meeting their needs
4. Build sustainable relationships of trust through open and interactive communication
5. Provide accurate, valid and complete information by using all the recourses available
6. Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
7. Keep records of customer interactions, process customer accounts, orders and file documents as per standard procedures
8. Execute orders by picking requirements. Verify Quality, Quantity, and Part number to ensure accuracy. Move picked order to shipping department
9. Follow communication procedures, guidelines and policies to ensure customer satisfaction
10. Go the extra mile to engage and satisfy the customers
11. Act in a professional and positive manner
12. Accept the adage “the customer is always right”
13. Maintain business etiquette at all times with customers and co-workers
14. Focus on your responsibilities and complete as assigned
15. Take pride and ownership of your work
16. Perform other duties as assigned from time to time by your Manager
Pay to start $15.00/hr 3month probationary period
Please apply only if you meet the above minimum requirements, and can work the shifts mentioned on a consistent weekly basis please send resume in confidence along with salary expectations to sausiello@flworkforce.com
$15.00/hrMississaugaE-mail
Junior Staffing Recruiter (Entry level position)Job Description
Currently, we are looking to add an experienced part time Junior Staffing Recruiter (Entry level position) with administration skills for our dynamic office at Dundas & Hwy 427 area. You will be working in a fast paced, creative environment with continuous growth.

Operating from our Mississauga location, we can easily service our many clients and candidates all over the Greater Metropolitan Toronto area. Our extensive portfolio includes a diverse range of clients encompassing Fortune 500 companies, small businesses, government branches/agencies and professionals.

As a Recruiter, we will look to you to utilize your proven recruiting background to manage the end to end hiring process by identifying key talent and candidates in the marketplace. You will source candidates through our existing database, contacts lists as well as your own direct recruiting practices. You will run the recruitment process based on changing priorities and client needs, meet with candidates to evaluate their skills and understand their job preferences and contact peers and supervisors to determine a candidate's viability to support and resolve specific client needs. You will be responsible for solidifying our company's credibility in the local marketplace.


Qualifications:
1-2 years of demonstrated Office Administration experience
Highly proficient with office automation tools (MS Word, Excel, Outlook), as well as office equipment.
Willing to be on call for our clients requests for personnel on a nightly and on weekends (rotating basis.)
Internal Recruiting Software experience is preferable.
Post Secondary Education or equivalent courses
The ideal candidate will possess excellent customer service skills, and be self-motivated. This is a fast-paced environment, with ever changing priorities.
To be successful in this position, the candidate must be results oriented and have the demonstrated ability to effectively prioritize workflow
We are seeking a candidate who has excellent interpersonal, written and oral communication skills as well as a strong work ethic and initiative.
Work hours: Monday - Friday APPROX 20-30 hours a week, some flexibility required also this position could lead to full time. This position will start as soon as possible.
Compensation is commensurate with experience: wage range $15.00/hr this position has the potential of turning into a fulll time salary position.
Based on ExperienceMississaugaE-mail
Customer Service Representative Front Line Work Force Inc. has over 20 years of human resource management experience, providing innovative workforce solutions to companies of all sizes, to meet the challenges of today's changing business environments and provide a level of service that reflects our commitment to excellence.

Combining the right people with our in house assessment software technologies ensures Front Line Work Force will successfully meet all your staffing needs. Front Line Work Force accommodates a diverse and broad based sector of staffing needs whether it's, Skilled/Unskilled Industrial Labour or Office Personnel on a temporary, contractual or permanent basis.

Whatever your 'frontline' requirements are, Front Line Work Force has the resources to meet all your requirements. Front Line Work Force specializes in the placement of individuals for all skilled trades, production, distribution, manufacturing and office support personnel throughout the GTA.

Location: Weston / Finch

Summary

The Customer Service Representative (CSR) is responsible for providing professional, courteous customer service in person and via telephone. He or she will be accountable for addressing customer inquiries, complaints and processing transactions in a transportation and logistics environment. This individual participates in all assigned training, setting and meeting personal goals. The CSR promotes the organization, acting as a brand ambassador, providing positive experiences to all customers. Other duties may be assigned as necessary.

Core Competencies

• Customer Focus
• Communication
• Energy and Stress
• Team Work
• Quality Orientation
• Problem Solving
• Accountability and Dependability
• Operating Equipment
• Ethics and Integrity

Job Duties

• Assist customers with standard account-related requests.
• Provide information about Company products and services.
• Provide information about charges and service conditions.
• Provide information about service availability.
• Advise customers about order/shipment status.
• Research and resolve customer problems, acting as the customer liaison between departments when necessary.
• Cross-sell products and services based on customer needs.
• Process necessary paperwork to rebate customer service charges.
• Update the CRM with messages regarding transactions.
• Contact customers to notify them that orders and/or shipments have been made.
• Act as backup to the Switchboard Operator.
• Conduct call-backs to external suppliers to verify customer information.
• Process payments, including deposit preparation and daily report transmission.
• Contact customers to obtain necessary signatures on items with missing or irregular signatures.
• Perform other duties as necessary.

Requirements

• High school diploma or GED required.
• A certificate or diploma in a related field preferred.
• Strong customer service and troubleshooting skills.
• Logistics industry experience preferred.
• Exceptional conflict resolution, negotiation, and objection handling skills.
• Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment.
• Able to effectively communicate both verbally and in writing.
• Able to work well under pressure.
• Strong attention to detail.
• Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times.
• Computer literate, including effective working skills of MS Word, Excel and e-mail.
• Proven data entry and typing skills.
• Professional appearance and manners.
• Strong work ethic and positive team attitude.

Working Conditions

• Travel may be required.
• Manual dexterity required to use desktop computer and peripherals.
• Overtime as required.
• Lifting or moving up to 10lbs may be required

At Front Line Work Force Inc., we offer Competitive Pay, Weekly Pays, Weekly Paid Vacation Pay, Direct Deposit & Benefits are available . If you are interested in any of the above position, please bring in your resume, Photo ID & SIN card at time of application. We will be accepting applications Monday to Friday between 9am-3pm.FRONT LINE WORK FORCE INC 2077 Dundas St East Unit 202 Mississauga Ontario L4X1M2 (2 sets of lights west of Hwy 427, across the street from Leon's) or send resume to: cmartin@flworkforce.com
TBDWeston / Finch E-mail
Dispatch Entry / Data Entry Our client was established in 1993 and has quickly grown to become a leader in Aluminum Windows, Doors, Balcony Railings, Curtain Wall and Entrance system. They were the first ISO 9001 certified window company in Ontario. And are a leading Canadian Manufacturer and Installer specializing in retro-fitting existing buildings and new construction from high & low rise multi residential, corporate high rise, industrial, hotels and commercial plaza.

Dispatch Entry / Data Entry

Main Responsibilities:
• Schedule delivery pickup and drop off to our customers or vendors
• Responsible for keeping records
• Knowledgeable of computer programs that aid to dispatch
• Clerical duties such as contacting facilities to verify orders and proper documentation
• Provide superior customer service: internally
• Maintain a clean and safe work environment
• Communicate clearly and work well in a team environment with common vision and goals.
• Answer all incoming inquiries regarding pickups and deliveries
• Maintain data entries to ensure accurate records.
• Other duties as assigned by the Manager
• Book delivery appointments and schedule pick up date and time.
Shift Availability: Days (am to 4:30pm (stay until all orders for the day are processed)
Pay rate: $16.00/hr to start, will be hired onto client after 3 months
Skills And Qualifications
Excellent verbal and written communication.
• Comfortable working in a fast-paced environment and ability to prioritize tasks as per importance.
• Minimum previous experience working as a logistics coordinator or transportation customer service role is a definite asset.
• Positive attitude with good people skills.
• Good command of MS Office with an ability to quickly learn new dispatch software.
At Front Line Work Force Inc., we offer Competitive Pay, Weekly Pays, Weekly Paid Vacation Pay, Direct Deposit & Benefits are available . If you are interested in any of the above position, please bring in your resume, Photo ID & SIN card at time of application. We will be accepting applications Monday to Friday between 9am-3pm.FRONT LINE WORK FORCE INC 2077 Dundas St East Unit 202 Mississauga Ontario L4X1M2 (2 sets of lights west of Hwy 427, across the street from Leon's) or send resume to: cmartin@flworkforce.com

$16.00/hrStoney CreekE-mail
E-mail
Customer Service Representative NATURE & SCOPE OF POSITION
Reporting to the Customer Service Manager, the primary responsibility of the Customer Service Representative is to interact with customers by providing information and addressing inquiries regarding CHS products and services.

GENERAL DUTIES & RESPONSIBILITIES
• Deal directly with customers either by telephone or electronically to handle product inquiries, order entry, delivery times, returns, rush orders, and discrepancies.
• Process purchase orders, forms, applications and requests for customers by telephone, email, fax and EDI ensuring orders include correct SKUs, pricing, quantities, etc.
• Provide sales support for Sales Representatives focusing specifically on resolving issues with customers, checking on backorders and providing samples as requested.
• Perform administrative duties including filing, photocopying and data entry.
• Respond promptly to customer inquiries and keep records of customer interactions and transactions.
• Direct requests and unresolved issues to the designated management team member.
• Follow up with customers and suppliers as necessary.
• Comply with Health and Safety regulations.
• Report all unsafe activities, procedures, or conditions to the JHSC or management.
• Other duties as assigned.

KNOWLEDGE, EXPERIENCE & EDUCATION
• Completed Post-Secondary Education is an asset.
• Minimum 1 year prior office experience, preferably in a customer service role.
• Previous medical device or hospital clinic experience is an asset but not required.
• Good interpersonal skills.
• Ability to use time efficiently; organize and prioritize tasks appropriately.
• Ability to work in a fast paced environment.

LANGUAGE SKILLS
• Strong English (and French for bilingual positions) verbal and written communications skills.

TECHNICAL SKILLS
• Technically skillful in Microsoft Outlook.
• Good knowledge of MS Office.
• Good keyboarding skills.
• IBM AS400 (or other database) experience.
• EDI experience is a definite asset.



WORK EVIRONMENT, HEALTH & SAFETY
• It’s estimated that the majority of the time will be spent in the front office with a controlled climate.
• Other time will be spent in the production and warehouse environment.
• Will ensure that all employees and him or herself comply with all Health and Safety requirements.

PHYSICAL DEMANDS
• The physical requirements are standing, walking and sitting with 90% of working hours spent in an office environment.
• Will be required to lift storage boxes in the amount of 30 lbs or less.
Based on ExperienceMississaugaE-mail
E-mail