Personal Support Worker (PSW) – Shelter & Community Support
- Health Services
- Various locations
- 01-04-2026
- - / Hourly
- Full Time
Front Line Work Force Inc.
📍 Locations: Toronto, Peel Region, and surrounding areas
🏠 Work Environment: Emergency shelters, supportive housing programs, and residential shelters supporting adults experiencing mental health challenges, homelessness, and complex needs.
Full-time • Part-time • Casual
$21.00 per hour
Shifts available include:
• Day shifts
• Afternoon shifts
• Evening shifts
• Overnight shifts
• Weekends and statutory holidays
Flexible availability is an asset.
Front Line Work Force Inc. is seeking compassionate and reliable Personal Support Workers (PSW) to support individuals living in shelter and supportive housing environments.
Residents may include adults experiencing mental health challenges, homelessness, addictions, or complex social needs. Staff play a vital role in providing daily supervision, personal support, and maintaining a safe and structured environment.
This role is ideal for individuals who are patient, resilient, and passionate about supporting vulnerable populations.
• Provide daily supervision and support to residents within the shelter environment
• Assist residents with personal care when required
• Encourage residents to maintain daily routines and stability
• Assist with medication reminders and documentation where required
• Monitor residents’ well-being and report any concerns to supervisors
• Support residents in accessing health or community services
• Assist with maintaining the cleanliness and organization of the shelter
• Support household duties including cleaning, organizing, and maintaining common areas
• Help maintain a safe and supportive living environment
• Complete daily logs, incident reports, and other required documentation
• Maintain accurate records in accordance with agency and Ministry standards
• Communicate effectively with supervisors and team members
• Assist residents with appointments and community services when required
• Provide emotional support and encouragement toward independence
• Follow all agency policies, procedures, and health and safety standards
• Respond calmly to crisis situations and behavioural challenges
• Perform other duties as assigned by supervisors
Applicants must have:
• Personal Support Worker (PSW) Certificate
• CPR and First Aid Certification
• CPI – Crisis Prevention Intervention or similar behaviour management training
• Vulnerable Sector Police Check
Experience working in shelters, supportive housing, mental health programs, or community services is considered an asset.
This role may require:
• Standing or walking for extended periods
• Repetitive bending, twisting, and lifting
• Supervising residents throughout the facility
At Front Line Work Force Inc., we offer:
• Competitive pay
• Weekly pay
• Weekly paid vacation pay
• Direct deposit
If you are interested in this position, please bring the following documents when applying:
• Resume
• Photo ID
• SIN Card
• CPR / First Aid Certificate
• Vulnerable Sector Police Check
• PSW Certificate
• CPI Certificate (if available)
• Pharmacology Certificate (if available)
Applications are accepted:
Monday – Friday | 9:00 AM – 3:00 PM
📍 Front Line Work Force Inc.
2077 Dundas Street East, Unit 202
Mississauga, Ontario L4X 1M2
(2 sets of lights west of Hwy 427, across from Leon’s)
Front Line Work Force Inc. provides equal employment opportunities for all applicants and employees regardless of race, religion, gender, national origin, age, disability, marital status, or veteran status.
Front Line Work Force Inc. does not use AI for recruitment.
Front Line Work Force Inc. complies with the Accessibility for Ontarians with Disabilities Act (AODA), 2005. Accommodation is available upon request throughout the recruitment process.