Social Service Worker (SSW) – Shelter & Community Support
- Health Services
- Various locations
- 01-04-2026
- - / Hourly
- Full Time
Front Line Work Force Inc.
📍 Locations: Toronto, Peel Region, and surrounding areas
🏠 Work Environment: Emergency shelters, supportive housing programs, and community residences supporting adults experiencing homelessness, mental health challenges, addictions, and complex social needs.
Full-time • Part-time • Casual
$21.00 – $23.00 per hour
Shifts available include:
• Day shifts
• Afternoon shifts
• Evening shifts
• Overnight shifts
• Weekends and statutory holidays
Flexible availability is an asset.
Front Line Work Force Inc. is seeking compassionate and motivated Social Service Workers (SSW) to support individuals living in shelter and supportive housing environments.
Residents may include adults experiencing mental health challenges, homelessness, addictions, trauma, or complex social needs. Staff play a key role in providing structured support, crisis intervention, and assistance with accessing community services.
This role is ideal for individuals who are empathetic, resilient, and passionate about supporting vulnerable populations in rebuilding stability and independence.
• Provide daily supervision and support to residents within shelter environments
• Assist individuals in accessing community supports and social services
• Support residents in maintaining stability and daily routines
• Assist residents with housing applications, referrals, and community resources
• Support individuals in achieving personal goals and recovery plans
• Help residents access healthcare, social programs, and appointments
• Respond appropriately to behavioural or emotional challenges
• Use de-escalation and crisis intervention techniques when required
• Maintain a safe and supportive environment for residents and staff
• Support daily shelter operations and maintain a safe environment
• Assist with maintaining cleanliness and organization within the residence
• Encourage residents to maintain shared living spaces
• Complete daily logs, incident reports, and required documentation
• Maintain accurate records according to agency and Ministry standards
• Communicate effectively with team members, supervisors, and community partners
Applicants must have:
• Social Service Worker (SSW) Diploma or related field
• CPR and First Aid Certification
• CPI – Crisis Prevention Intervention or similar behaviour management training
• Vulnerable Sector Police Check
Experience working with individuals experiencing homelessness, addictions, mental health challenges, or community outreach programs is considered an asset.
This role may require:
• Standing or walking for extended periods
• Repetitive bending and movement
• Supervising residents throughout the facility
At Front Line Work Force Inc., we offer:
• Competitive pay
• Weekly pay
• Weekly paid vacation pay
• Direct deposit
If you are interested in this position, please bring the following documents when applying:
• Resume
• Photo ID
• SIN Card
• CPR / First Aid Certificate
• Vulnerable Sector Police Check
• SSW Diploma
• CPI Certificate (if available)
Applications are accepted:
Monday – Friday | 9:00 AM – 3:00 PM
📍 Front Line Work Force Inc.
2077 Dundas Street East, Unit 202
Mississauga, Ontario L4X 1M2
(2 sets of lights west of Hwy 427, across from Leon’s)
Front Line Work Force Inc. provides equal employment opportunities for all applicants and employees regardless of race, religion, gender, national origin, age, disability, marital status, or veteran status.
Front Line Work Force Inc. does not use AI for recruitment.
Front Line Work Force Inc. complies with the Accessibility for Ontarians with Disabilities Act (AODA), 2005. Accommodation is available upon request throughout the recruitment process.